Privacy Policy
Information about how we process personal data during browsing and booking.
Data controller
Data controller: Limoyes.
Contacts: info@limoyes.com · WhatsApp: +393520947272.
Data we process
Booking data: pickup/dropoff locations, date/time, optional notes.
Passenger data: first name, last name, email, phone.
Minimal technical data: session and language cookies, technical logs for security and diagnostics.
Purposes
Provide the booking and ride management service (NCC/private hire with driver).
Handle payments and anti-fraud checks (via payment provider).
Customer support and communications strictly related to the booking.
Website security and abuse prevention.
Legal basis
Performance of pre-contractual/contractual measures (service booking).
Legal and tax obligations, where applicable.
Legitimate interest for security and fraud/abuse prevention.
Sharing with third parties
Maps and geocoding: we use Google Maps services for route calculation and address geolocation.
Payments: we use a payment provider (SumUp) to handle checkout and transactions.
Email: we send booking-related communications via SMTP infrastructure.
Retention
We retain data for as long as needed to manage bookings and comply with legal obligations.
Technical and security logs may be kept for limited periods for diagnostics and service protection.
Your rights
You can request access, rectification, deletion, restriction, and portability within GDPR limits.
To exercise your rights: info@limoyes.com.
Changes to this notice
We may update this page. The “last updated” date indicates the current version.