Who provides the service
The service is provided by Limoyes.
Contact: info@limoyes.com, WhatsApp +39 352 094 7272.
The service
Private transfers with a professional driver and hourly service, bookable on limoyes.com and book.limoyes.com. The car is reserved for you and the passengers you list.
Booking and confirmation
The contract is concluded when you receive the confirmation email. Check that addresses, date, time, flight number, passengers and luggage are correct, and tell us straight away if anything is wrong.
Price
The price is fixed, per vehicle, and includes tolls, taxes and the included waiting time. It does not change with traffic or flight delays. Stops, detours or extra hours requested during the service may be charged as stated in the confirmation.
Included waiting time and delays
At airports the included waiting time is 60 minutes from the actual landing; at other addresses, 15 minutes from the booked time. We track flights, so a delayed flight costs you nothing extra.
Cancellations and changes
You can cancel free of charge up to 24 hours before the pickup time. Later cancellations and no-shows may be charged in full. Changes are free, subject to availability.
Payment
You can pay by card or in cash, as stated during booking. You receive a receipt for every ride.
Passengers, luggage and children
Passengers and luggage may not exceed what was booked or the vehicle’s capacity. Children travel in a suitable child seat, to be requested when booking. Smoking is not allowed on board.
Liability
We do our utmost to be on time but are not liable for delays caused by force majeure, such as accidents, road closures or exceptional weather. Items left on board are kept safe and returned on request.
Complaints
For any issue, write to info@limoyes.com: we reply as soon as possible.
Governing law
Italian law applies. If you are a consumer, your rights and the competent court under consumer protection law remain unaffected.